You are our most valuable asset!
We value each and every customer. You are more than just a number; you are our most valuable asset. This is the reason we invest such a lot of time and resource into our customer care department. So, please, if there's anything we can help you with, be in touch via this page!
Call Centre
Our phone-in Call Centre is the hub of our customer service. It functions twenty four hours a day, seven days a week, answering all questions on the phone. We have specialised Call Centres for Glo Business and BlackBerry Customers. There is also a special help desk division for government and major corporate projects. Our Call Centres ensure that we attend to and resolve all customer issues promptly and efficiently, from information and enquiries, to requests or complaints.
If we can help in any way, please give us a shout on 121 or 200, or simply send an email to customercare@gloworld.com.
Gloworld
With our credo of ‘customer delight’, our Gloworld shops have established a strong presence in the marketplace. This extensive chain of retail and service outlets reflects Glo’s mission to deliver a world-class service experience to its customers. In the Gloworld shops you can find all the products and value-added features that Glo offers. Our highly motivated and knowledgeable Gloworld staff are always on hand to assist with:
- Advice on packages
- Information on technologies and applications
- Guidance on usage and billing
- Resolution of complaints
