Monthly Plans

Plan Name Service Cost Data Bundle Usage Period Keyword Validity
Permanent Max 20,000F 5.5GB 24 hrs 10 30 days
Permanent Min 10,000F 3.5GB 24 hrs 11 30 days
G10 25,000F 10 GB 24 hrs 12 90 days
G20 50,000F 20 GB 24 hrs 13 90 days
1G 5,000F 1 GB 24 hrs 14 30 days
300MB 2,000F 300 MB 24 hrs 15 30 days
100MB 800F 100 MB 24 hrs 16 30 days

How to Subscribe

You can subscribe to any of the plans by sending corresponding keyword to 127, by SMS.

You can also send MENU to 127, by SMS to receive the plan codes. More details on the plans can be obtained from the self care portal at http://10.151.214.40/HSISelfCarePortal and subscription can also be done via this portal.

Package Renewals

HSI packages can be renewed automatically or manually when the subscription expires. Automatic renewal can be set on any package via the Self Care Portal.

To ensure successful automatic renewal of subscription, you need to make sure that sufficient credit is on your line by the date of renewal. The system will notify you of renewal date, prior to this date, by text.

Renewal: Automatic renewal can be accepted by simply sending ACCEPTER to 127, by text/SMS.

Cancellation: Automatic renewal can be cancelled by simply sending ANNULER to 127, by text/SMS.

These actions can also be done from the self care portal.

Notifications

There are a number of SMS usage notifications that are sent periodically based on time and volume.

Usage notifications are forwarded by SMS at 80% of the allotted bundled data and 90% of the allotted time / validity.

Renewal notification is sent to customers on packages with ‘active’ automatic renewal status.

Expiry notification is also forwarded to customers when their package subscription expires.

Status Query

Customers can check the status of their active HSI package by sending INFO to 127, by text/SMS or by checking their details on the self care portal (http://10.151.214.40/HSISelfCarePortal).

Subscription Expiry

A subscription can expire if the bundled data / volume cap or the allotted time / validity is reached.