Customer Care

We value each and every customer. You are more than just a number; you are our most valuable asset. This is the reason we invest a lot of time and resource into our Customer Care Department. Our call centre is open 24/7 to ensure we are always available and ready to attend to you. Our walk-In Gloworld shops provide a physical interface for us to interact with you in person while solving your challenges or providing other services you require.

Call Centre
Our phone-in Call Centre is the hub of our customer service. It functions twenty four hours a day, seven days a week, answering all enquiries and providing after sales support on the phone. We have a vibrant workforce of talented individuals with skills in major Benin languages and offer specialized Call Centres for Postpaid and BlackBerry Customers. Our Call Centres ensure that we attend to and resolve all customer issues promptly, efficiently and professionally, from information and enquiries, to requests or complaints.

If we can help in any way, please feel free to contact us on 121 or 151, or simply send an email to serviceclientele@glomobilebenin.com.  You can also reach us on +229-98-030-151 or +229-98-121-121.

Gloworld Retail Shops
With our credo of ‘customer delight’, our Gloworld shops are established to bring our products and services close to you and your community. This extensive chain of retail and service outlets reflects Glo’s mission to deliver a world-class service experience to its customers. In the Gloworld shops you can find all the products and value-added features that Glo offers and subscribe for same. Our highly motivated and knowledgeable Gloworld staff are always on hand to assist you.