HIGH SPEED INTERNET (Data Plans) FAQs

1. What is the offering dubbed New Data Bundles?
The New Data Bundles are revised packages of the 12 existing data bundles with more options with respect to Volume & Validity.

2. Who can access these offerings?
Both prepaid & postpaid customers on the Glo network can access these offerings.

14 NEW DATA BUNDLES

Bundle Cost GHc

Volume (MB)

Validity (Days)

0.5

25

1

1

30

7

1

60

2

2

125

7

3

175

3

3

200

7

3

225

2

4

300

7

5

300

30

5

500

7

8

600

30

10

850

15

12

1.2

10

15

1.5

30

20

2.1

15

25

2.5

30

30

3.2

30

40

4

30

60

7

45

80

30GB

90

3. What are their unique features?
 The new data plans have more options with respect to Volume & Validity.
 The new data plans are available on various price points
 All these data plans can be Shared, Gifted and has a RollOver feature.

4. How can I subscribe to these new bundles?
To subscribe:
• Dial USSD code*555# or the plan’s unique ussd code
• Send plan’s unique code via SMS to the shortcode 127.
OR
• Visit the self care portal, http://hsi.glo.com/HSISelfCarePortal,
• Visit the new Selfcare App, Glo Café

5. How can I check data balance?
• Dial *555#
• Dial *127#
• Text STATUS to 127.
• Visit the self care portal, http://hsi.glo.com/HSISelfCarePortal,
• Visit the new Selfcare App, Glo Café