Glo AyƐ DƐ KƐKƐ-4X Recharge Bonus FAQs

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1. What is Glo 4X on E-TopUp?
Glo 4X on E-TopUp is a recharge bonus extending 4X value on specific E-Top up recharges.

2. What are the benefits of 4X on E-TopUp offer?
A top –up with any of the specific recharge values below will earn you the following:

E-Top-Up amount range Main Account (GHc) 4X Bonus A/c (GHc) (G-G90: Others10)   Validity

GHc1.5

1.5

4.5

30 days

GHc 2.5

2.5

7.5

 30 days

GHc 5.5

5.5

16.5

30 days

GHc 8.5

8.5

25.5

30 Days

GHc 10.5

10.5

31.5

30 Days

GHc 14

14

42

60 Days

GHc 18

18

54

60 Days

GHc 27

27

81

60 Days

3. How can I recharge my account electronically to enjoy the 4X on E-top up offer?
E-Topup is available through any of these channels:
• Glo Café App
• Mobile Money
• Online
• ATMs
• Gloworld and authorized Glo dealer outlets
• *543# Glo easy recharge solution
• Various bank mobile apps and short codes
• POS terminals in retail mega stores

4. What is the bonus tariff?
The bonus tariffs are follows:

Bonus Tariff

Distribution

Chargeable A/c

Tariff

On-net Voice

Bonus  A/c

Gp60/Min

Off-net Voice

Bonus  A/c

Gp60/Min

On-net SMS

Bonus A/c

Gp20/Min

Off-net SMS

Bonus A/c

Gp20/Min

Paygo

Bonus A/c

Gp12/MB

• IDD Voice calls & SMS will be charged per current location rates from the main account.
*Once bonuses are exhausted and not renewed, subscribers will be charged for all transactions per their profile’s rates.

5. How can I avail enjoy this offer?
All prepaid profiles (new and existing prepaid customers) can enjoy the offer by recharging electronically with the specified recharge values.

6. What happens to my existing bonuses on my line when I recharge these values electronically?
All existing bonuses will be enjoyed alongside the 4X on E-top up offer.

7. What happens to my 4x on E-Top up bonuses should I migrate to another profile?
Your 4x on E-Top up bonuses will be carried forward.

8. How can I use the bonus for browsing?
You can enjoy the bonus for browsing when on the Flexi recharge (PAYGO) profile only.

9. What happens if I recharge electronically and not with the specified amount?
You will not enjoy the 4x on E-top up bonus but will receive 15% bonus on any regular (GHc1 – GHc20 & above) recharge value.
E.g: If you recharge electronically with GHc1, you will receive 15% bonus of the e-recharge value for calls, SMS & data.

10. How can I check usage of my 4x on E-top up bonuses?
Dial *124*1# to view bonuses.