E Top-Up FAQs

1. What is Glo E-top up?
Glo E-top up is a service which enables Glo customers to recharge their lines and also purchase data subscriptions electronically without the stress of purchasing recharge/scratch cards and typing lengthy recharge PINs. Glo E-top up offers you Convenience, Flexibility and Value. Recharge is quick, simple and cost effective.

2. Benefits of Glo E-top up

  • Available 24/7, anytime, anywhere in the world; get airtime whenever you need it
  • You can recharge with any amount from N50 to N50,000 e.g. N52, N79, N165, N999, N2,050, N22,000, 50,000, etc.
  • You can recharge other people’s lines as well as embedded SIMs (e.g. on POS & tracking devices) directly without having to first load airtime on your line and doing an airtime transfer
  • You can buy/renew your data subscription directly
  • There are no transaction charges; you will be credited with full value of amount purchased
  • Avoid the hassles of over-scratched cards, missing or stolen recharge PINs; use Glo E-top up today!

3. Where can I get Glo E-top up/How do I top up electronically?
There are multiple options to recharge your line using Glo E-top up. The good news is that you can use Glo E-top up with or without data access. The following are options to recharge your Glo line electronically.

I. If you have data access

  • Download and recharge through the Glo Café App (available on Android & IOS app stores)
  • Visit www.gloworld.com
  • Recharge from online/web merchants line, Quickteller, Konga.com, click-a-tel, etransact, or from your bank’s internet banking application
    (Please note that your bank account must be funded and you must have an active Naira Debit/Credit card to purchase airtime online)

II. If you do not have data access:

  • Recharge from any ATM near you
  • Dial *805# to use the Glo simple recharge feature or use your bank specific USSD code:
    i. *302# for Diamond Bank
    ii. *322# for Quickteller
    iii. *326# for Ecobank
    iv. *710# for Diamond Bank
    v. *737# for GT Bank
    vi. *770# for Fidelity Bank
    vii. *822# for Sterling Bank
    viii. *833# for Skye Bank
    ix. *894# for First Bank
    x. *901# for Access Bank
    xi. *909# for Stanbic IBTC
    xii. *919# for UBA
    xiii. *966# for Zenith Bank
    Please note that your bank account must be funded to cover the amount of airtime purchase

III. You can also purchase Glo e-top using cash or debit/credit cards from the following locations

  • All Gloworld outlets
  • Authorised Glo Dealer Shops
  • Large retail stores such as Shoprite

4. When I use E Top-Up, will I get the benefits accruable for my profile?
Yes. When you recharge via E Top-Up, you enjoy ALL the benefits accruable on physical/paper recharge card, depending on your profile

5. Do I get any extra recharge benefits on Glo E-top-up?
• You get 400% airtime value in your bonus account when you recharge with any of these denominations: N150, N250, N550, N1,050, N2,050, N5,050, N10,050.
• You enjoy additional 15% bonus on ALL E-Top up recharges (excluding the 4X Denominations listed above)

6. Is my call rate higher when I use E-top-up?
No, your calls are charged according to the prepaid profile you’re on.

7. Can I top up a third party?
Yes third party recharge for airtime and Data is allowed.

8. Do I get a prompt that I have been credited?
Yes, customer receives top up alert via SMS

9. Can I become a Glo E-top dealer?
Yes you can. Simply send an email to etopuptradesupport@gloworld.com to get started

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