1. What are major Highlights of the data plan review?
a) New Customers and existing customers who renew their purchased data plans before expiration will get extra data volume on subscription. The data plans have been revised to give the best value for money in terms of data volume at unique price points and validity period as shown below:
Data Volume with Bonus
SMS to 127
|N25 DATA PLAN|
|N50 DATA PLAN|
|N200 DATA PLAN|
|N500 DATA PLAN|
|N1,000 DATA PLAN|
|N2000 DATA PLAN|
|N2,500 DATA PLAN|
|N3,000 DATA PLAN|
|N4,000 DATA PLAN|
|N5,000 DATA PLAN|
|N8,000 DATA PLAN|
|N10,000 DATA PLAN|
|N15,000 DATA PLAN|
|N18,000 DATA PLAN|
|N20,000 DATA PLAN|
b) All Existing Customers who renew their data plan subscription before expiration will continue to enjoy the extra volume.
c) The benefits of continuous subscription and the volume will be communicated through SMS at the time of subscription
d) All other attributes of these plans remain unchanged (e.g. Gifting, Sharing etc.)
2. Are these new plans available to all customers?
Yes, these data plans are available to all new and existing prepaid and postpaid customers. New customers will get extra bonus on data for data bundles purchased within the first 90 days. Subsequently, customers will need to auto-renew to enjoy the higher data volume benefit.
3. Can I auto renew with a lower plan and still get the extra bonus data benefit?
Yes. As you auto renew any plan you will get the extra bonus data for the plan bought.
4. Can these plans be gifted?
Yes. All plans are giftable.
5. Can these plans be shared?
Yes all plans are sharable
6. How do I get these new plans?
Plans can be purchased by dialing *777# for plan menu and selecting the plan of choice. Data plans can also be purchased at http://hsi.glo.com or through Glo café app.
7. Will these plans work on modems, routers and mobile routers?
Yes, these plans will work on any active Glo SIM, irrespective of the device.
8. Will these plans be available to customers who purchase Blackberry 10 plans?
Yes, customers purchasing Blackberry 10 plans also enjoy the benefits of these new data plans
9. Can I still enjoy free YouTube access between 1am and 5.30am when I buy data plans of N500 and above?
Yes, you will still enjoy free YouTube access when you buy data plans from N500 and above
10. Can I still get unlimited access to over 10,000 hours of movies from iFlix on data plans from N2,000?
Yes, you will still get unlimited access to over 10,000 hours of movies from iFlix on data plans from N2,000
11. What happens if I have an existing plan and want to have a Night and Weekend plan?
Your existing plans will work like any data plan, implying that your Night/Weekend plan will be inactive until the end of the validity period of your latest data plan