Glo Free Data Day Offer FAQs

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1. What is the Glo Free Data Day offer?

It is an offer which rewards Glo customers Free Data for a whole day when they meet set voice and/or data usage threshold in the week preceding the free data day. Customers enjoy the free data on that day without any need to opt in or subscribe.

2. Who is eligible for this offer?
All Glo customers who meet the set threshold.

3. How do I know the Free Data Day?
You will receive an SMS from Glo announcing the forthcoming Free Data Day

4. What do I need to do to enjoy this offer?
Once the Free Data Day is announced, ensure you use either of the following in the week (7 days) preceding the free data day:
➢ Minimum of N250 on voice calls OR
➢ Minimum of N150 on voice and 100MB data from any (or a combination) of :
I. Pay as you use
II. Existing data plan

5. Do I need to opt in or subscribe to Free data day before I can enjoy free data on that day?
No you don’t have to dial any code to opt in or subscribe in order to enjoy free data day. Just ensure you spend N250 or more on calls within 7 days to free data day OR you spend at least N150 on calls and use a minimum of 100MB within 7 days to the free data day.

6. How will it be announced?
It will be on the media communication channels. In addition, SMS will be sent to create awareness and encourage customers to achieve the threshold in order to get the Free data

7. Is there a way to monitor my voice and data usage? E.g. by dialing a code
Not yet available. But you can monitor your Main account depletion through #124*1# after making calls or using data.

8. What is the volume of data I’ll get on that day to browse for free?
A whooping 200MB is what you get to enjoy on that day

9. How often can I get the offer? Once a week?
Announcements will always be made via SMS to herald the free data day.

10. What if I use less than N250 on voice in 7 days before the Free Data Day?
You will not get the free data on the designated day

11. Will I qualify if I recharge N250 or more within the 7 days?
No you will not. It is either you use:
I. N250 or more on calls ONLY OR
II. You use at least N150 on calls PLUS at least 100MB within the 7 days
12. What if I use N100 on voice and more than 100MB on data?
You will not get the free data on the designated day

13. What if I used my N250 on data only
You will not get the free data on the designated day

14. What if I use N250 on voice and SMS
You will not get the free data on the designated day because SMS usage is not one of the qualifiers

15. What categories of calls are recognized as voice usage?
Calls made from Main account to Glo line, non-Glo line and International destinations.

16. Will calls made from bonus account qualify for free data day?
Calls made from Bonus accounts will not qualify for Free Data Day

17. Will data usage from pay as you use on data qualify?
Data usage of 100MB or more from PAYG within 7 days to the Free Data Day plus at least N150 voice calls usage within the same 7 days period will qualify for free data on the designated day

18. Will data usage from existing data plan qualify?
Data usage of 100MB or more from an existing data plan within 7 days to the Free Data Day plus at least N150 voice calls usage within the same 7 days period will qualify for free data on the designated.

19. What happens on the Free data day if I’m already enjoying a purchased data plan when I received the free data?
The free data bundle is credited to your account with 24hrs validity and gets consumed first before your purchased data plan.

20. What happens if I do not have an existing data plan when I received the free data
The free data will be credited into your data bonus account and available for use on the free data day.

21. What is the validity of the free data if I do not have an existing data plan?
The validity expires at 23:59 on the free data day

22. Do I have to be on a specific profile or plan to get enjoy free data day?
No. All customers on Glo network are eligible once they achieve the set usage thresholds.

23. How do I know that I have received the free data
You will be notified via SMS

24. How do I check my Free Data Day balance?
Dial #122# to check your Free Data Day balance if you do not have an existing data plan OR dial *170*0# if you have an existing data plan

25. What if my Free Data Day account validity period expires?
Any unused free data day bonus balance from will be lost upon expiration of validity period.

26. What if my Free Data Day bonus gets exhausted before its validity period expires?
Subsequent data usage will be from Main account at pay as you go rate of N1 per MB Or from your data plan if you have a purchased data bundle running

27. Will I get notified when the free data bonus is exhausted?
Yes you will get notified when you have exhausted your free data bonus

28. Can I share my Free Data Day bonus with another Glo customer?
NO, you cannot

29. Can I gift out my Free Data Day bonus?
NO, you cannot

30. What happens if I migrate to another tariff profile?
Any unused free data day bonus balance from the previous profile will be lost upon migration.