Mobile Number Portability

Mobile Number Portability simply means that you can change from your current mobile provider to enjoy better quality and cheaper rates on the Glo network without changing your mobile number. In other words, you don’t need to inform your friends and relatives about any change in your number after you’ve moved to Glo. This is of great benefit to businessmen and professionals where they may have to suffer loss of customers due to change in mobile number.

Mobile number portability (MNP) has so far been implemented in more than 60 countries worldwide. Nigeria just launched on the 22nd of April 2013. Several emerging countries have recently introduced Mobile Number Portability (Qatar launched MNP on the 31st January 2013), while others are planning to launch this year such as Afghanistan, Bangladesh, Costa Rica, Paraguay and Tanzania.

How do I port my number to Glo

  • Porting is free of Charge
  • Walk up to any Glo shop, Glo zone or SIM Registration stand on your street or at your bus stop.
  • Fill up a “Port-In” request form and sign the form for MNP at the Stand
  • You will need any approved and acceptable valid form of ID card. If you don’t have any form of identitity, the Web Cam of the SIM Registration computer will be used to capture your picture.
  • You have to just send “Port” as SMS to short code 3232
  • You will receive a first SMS saying: “Thank you for your SMS. Your request is being processed”.
  • You have to wait till you receive this second SMS before you change your SIM to Glo. When you receive this second SMS, remove your old SIM and replace with the Glo SIM given to you when you filled the form.
  • The whole process of switching from your old mobile provider to Glo will take a maximum number of 48hours. Your line will still be working during the period in between when you filled the form and when you changed to Glo SIM.

MNP benefit to the customers that will be joining the network of stars:

  • Trusted Brand
  • Superior Network quality
  • Double bonus credit
  • Free daily Data
  • Biggest data allowance on similar commitments
  • Amazing call rates and tariff
  • Hassle free browsing
  • Millionaire’s Network
  • Metro Fibre
  • Free Night calls