Indigenes and residents of Auchi and environs in Edo State have started relishing the services of the grand masters of data, Globacom, which opened an ultra-modern retail outlet in the city on Monday.
Hundreds of inquirers consisting of existing and potential subscribers were among early callers who thronged the outlet to find details about the unique services that have been brought to their vicinity.
The first set of visitors to the shop included the Deputy Rector of Auchi Polytechnic, Engr. Zubair Adebayo, who came to register his SIM, and the Vice Chairman of Etsako West Local Government Area, Hon. Umar Jeleed. Other subscribers also came in to carry out transactions such as purchase of SIM cards and data packages as well as handsets and telephone accessories.
The Deputy Rector who expressed satisfaction with the ambience and service delivery at the shop noted that Globacom had built up an excellent reputation with Nigerians because of its pocket-friendly rates and people-oriented initiatives. According to him, Globacom had amply demonstrated that telecoms was for everybody and not just for the rich.
Also speaking at the commissioning, Hon Jeleed said that the coming of Globacom into the Nigerian market changed telecoms from being a privilege to being a right for the generality of people and described Globacom as a partner in progress with the people of Auchi.
Welcoming guests to the shop, Globacom’s Regional Manager, Activation (Benin) , Mr. Ezeora Obiora, said that Auchi is a strategic town as it is one of the busiest locations in the entire Afemai jurisdiction of Edo State.
“This new service centre will be open Monday to Saturday to give our numerous customers the ample opportunity of experiencing our quality customer service without having to travel long distances. It is our desire to facilitate access to our products and services to all our customers”, he declared.
“As a company committed to meeting and exceeding our customers’ expectations, we assure you of world-class service delivery in our new shop here. We, therefore, urge you to walk into the shop to avail yourself of our services or to make enquiries, seek clarifications, or even offer advice on how best you want us to serve you,” he concluded.
Mr Obiora announced that well trained customer care staff are already on ground at the new shop to provide first-class services and attend to customers’ complaints, even into the late evenings and on public holidays.