Powering Seamless Communication for Nigerian Businesses
Over 20 years of customer engagement excellence with 1,000+ skilled professionals
Who We Are
For over 20 years, Globacom has delivered exceptional customer engagement through innovation, infrastructure, and expertise. With over 1,000+ skilled in-house professionals, we combine technology and experience to power seamless communication for businesses across Nigeria.
Why Choose Globacom
20+ Years of Excellence
Delivering customer engagement and communication excellence across Nigeria.
State-of-the-Art Infrastructure
BPO facility in Lagos (Ahmadu Bello Way, VI) with enterprise-grade technology.
1000+ Skilled Workforce
Trained professionals across sectors and functions for diverse business needs.
Competitive Pricing
No CapEx investment required with flexible pricing models tailored to your needs.
Enterprise CCT
Globacom Call Center Technology — cloud-enabled and AI-ready platform.
Maximum Efficiency
Standardized, result-oriented processes ensuring accuracy and productivity.
Our Services
Comprehensive solutions tailored to your business needs
BPO Outsourcing Services
End-to-end inbound and outbound customer support, helpdesk, and technical support for Telecom, Banking, E-commerce, Utilities, and more.
Call Center Setup (Cloud or On-Premise)
Complete infrastructure setup with CRM integration, predictive dialers, analytics, and IVR systems.
IVR Reception Services
Smart IVR systems that manage and route customer calls efficiently for SMEs, clinics, and professional firms.
ROBO Call Marketing
Automated promotional, survey, and service alert campaigns to thousands of customers simultaneously.
Outbound Call Center Services
Lead generation, collections, market research, customer onboarding, and retention programs.
Our Unique Strengths
What sets us apart from the competition
End-to-end managed service model with 24/7 multilingual support
AI-powered analytics and reporting dashboards for insight-driven operations
Scalable operations — from short-term campaigns to dedicated teams
Data security and compliance with local and global standards
Flexible pricing models — per-agent, per-campaign, or per-connect
Few of Our Clientele
Trusted by leading brands across diverse industries
What Our Clients Say
"I want to take a moment to express my sincere appreciation for the outstanding call center services Globacom has provided."
"Glo has been a partner with University of Oxford and UNICEF in research in Lagos, Nigeria. The team is highly organized and has offered pragmatic solutions. It has been a pleasure to work with a high performing organization."
"Thank you for an amazing services implementation and continued support solution."
Get your Business
on
Fast Forward
Get your Business on Fast Forward
Speak to one of our product experts to see how we can work with you to resolve your business challenges