BUSINESS ENTERPRISE CONTACT FORM
ROAMING
Stay connected, worldwide
even from any of the array of your devices.
Are you planning a trip and want to use Glo Mobile Device while you’re away? Get information and tips to help you stay connected, even when you’re far from home.
How international roaming works, and why your device matters:
Four frequencies (850/900/1800/1900 MHz) are used for wireless services worldwide.
Each phone has a radio transmitter-receiver that works on one frequency (single-band) or on more than one frequency (multi-band).
Since frequencies vary from carrier to carrier and country to country, you’ll need a phone or device for international roaming that works on the frequency where you’re travelling. If you have a “quad-band” device, it will work virtually anywhere there’s a wireless signal.
24-hour Customer Care service for Roamers
Our Customer Care service can be accessed by dialing the long or short code below from your mobile;
Contract Subscriber:
+2348050020200 or the short code 200
Prepaid Subscriber:
+2348050020121 or the short code 121
Calling Customer Care while roaming internationally is not free of charge for any Glo customer and will attract applicable roaming rates.
roaming rates by Country/Network
Coverage in most countries is generally of a high standard; however reception may be unavailable or interrupted due to terrain or handset quality. Services available may differ from country to country.
Country | Operator Name | Service Closure | Service Closure Date | Available Service |
---|---|---|---|---|
USA | AT&T | 2G/3G | 2021 | 4G |
USA | Verizon | 2G/3G | Expected soon | 4G |
Bahrain | Zain | 3G | June 2022 | 2G (voice & SMS) and 4G (Data) |
Italy | Tim | 3G | June 2022 | 2G (voice & SMS) and 4G (Data) |
Greece | Vodafone | 3G | December 2021 | 4G and 5G |
Canada | Telus | 2G/3G | Expected soon | 4G |