Privacy Policy
How We Collect and Use Your Personal Information
We only collect the information that is necessary for specified, concrete, explicit and legitimate purposes and will ensure that the information is not further processed in a manner that is incompatible with those purposes. You have the right to choose whether or not to provide the personal information.
How We Use Cookies.
We will not use cookies for any purpose other than those stated in this Policy. You can manage or delete Cookies according to your preferences. You can clear all the cookies saved on your mobile device through the "Setting" option of the corresponding software and product (paths may slightly differ for different device and service), or you can choose not to be tracked and opt out ads based on interests by deleting all Cookies or resetting the mobile end device (clearing the content and data).
How We Store and Protect Your Personal Information
The personal information collected with your consent will be stored in accordance with the laws and regulations on the personal privacy data protection of Nigeria. To the extent not prohibited by local laws and regulations, we may also store the collected personal information in countries or regions outside the country where the business is located.
Your Rights to Your Personal Information
As a data subject, you have a series of rights to your personal information, including the right to confirm, access, correct, delete, withdraw consent, and lodge complaints (hereinafter referred to as "request"). We fully understand and respect your rights, and such rights will be subject to specific exclusions and exceptions under applicable laws. We will also take active steps to ensure that your rights are effectively protected. However, please understand and note that for security reasons, we may need to verify your identity before processing your request. In principle, we do not charge a fee for your lawful and reasonable request, but we will charge a certain reasonable fee for repeated requests that exceed the reasonable limit where applicable, and based on actual administrative costs permitted by the applicable laws. We may reject requests that are unreasonably repetitive, require excessive technical means (for example, to develop new systems or fundamentally change existing practices), pose risks to the legal rights of others or are extremely impractical, or violate the mandatory provisions by law.
Supplement and Update of the Policy
We reserve the right to update or modify this Policy from time to time in order to reflect the changes in our business, technology and applicable law and practice. In case of any modification of this Policy, we will notify you of the latest Policy via the official Glo website https://www.gloworld.com/ng or mobile device notifications. Please pay attention to our official website and mobile device notifications for the latest updates of this Privacy Policy. Although this Privacy Policy may be modified, your rights under this Policy will not be diminished without your explicit consent.
How to Contact Us
If you have any comments, questions or concerns with respect to our Privacy Policy or practices of personal information protection, please contact us via:
Email:
We will review your privacy or personal information requests as soon as possible and respond to you in 15-30 days after verifying your user identity. If your request itself involves any complicated or significant issue, we may ask you for more information.
If you are not satisfied with our response, especially when you believe that your legitimate rights and interests have been violated by us, you can seek remedy from relevant data protection regulatory authority in your jurisdiction. If you consult us, we will provide information on the relevant complaint channels that may be applicable based on your circumstance.
Thank you for your time to read our Privacy Policy!