Return Policy

All products purchased on GloWorld can be returned for free within 7 days after delivery, with the following terms and conditions:

  • If the product received is not as advertised on our website
  • If a wrong product is delivered to you

Then the product must be returned unused, in its original packaging with all seals intact.
Customer will be responsible for paying the delivery charge for returning a product.

How to Create a Return?

Step 1: Contact our Service Center
Contact our service centre by Hotline, Email and Live Chat

Step 2: Send a picture
Send a picture of the item you want to return to our service centre email [email protected]

Step 3: Pack your product
Ensure that the product being returned does not have the seal broken and it’s intact as delivered.

Step 4: Return your product
If the product you want to return meets all the return requirements, our delivery partners would pick up the item and a refund would be processed.